How can I book ferry tickets?
You can book tickets online through our official website, Seamore mobile app, by phone via our reservations center at +30 210 8919800, through our central agencies or through authorized travel agencies.
Booking not completed or no confirmation email received?
If the reservation is not completed or you do not receive a confirmation email, you can submit a request to Help Center.
How can telephone reservations be paid for?
Telephone reservations can be paid by bank deposit, by card charge over the phone or online through the following link which the payment is completed by entering your card details, or via IRIS.
If payment is not completed by the date and time of the option provided to you, the reservation will be automatically cancelled.
How can I complete my online check-in?
Web Check-in is available from 48 hours up to 2 hours before the scheduled departure time.
For Adriatic Sea routes, it is necessary to check your travel documents at the port office BEFORE boarding the ship. You can do Web Check-in here. If you encounter any problem, please contact 210 8919800 or
alternatively, please submit a request to Help Center.
How can I modify my ticket?
Ticket changes are made in accordance with the commercial policy which you can find here.
Tickets can be converted to OPEN date tickets or to another departure date up to four (4) hours prior to ship’s departure. If these tickets are cancelled, the date the tickets have been converted to open date or to another departure date is considered as the date of cancellation and the refund is calculated in relation to the original travel date.
How do I cancel my ferry booking?
Ticket cancelations are subject to our company’s commercial policy which you can find here.
For cancellations and refunds, passengers must contact exclusively the point through which their ticket was issued, such as the travel agency, the port agent, the Premium Sales Agent, or the Company's call center.
If the booking was made through our online booking system or the Seamore mobile app, cancellations can only be made by submitting a request through the Help Center. Refunds cannot be provided for tickets that have expired. The Company reserves the right to retain the full ticket fare if a passenger interrupts their journey at an intermediate port, unless the interruption is due to illness, accident, or force majeure.
Lost your ticket for an Adriatic journey?
In case of a lost ticket, the passenger must immediately notify the issuing travel agent, Premium Sales Agent, port agent or the Company. The reprinted ticket can only be picked up by the travelling passenger with valid identification at the port of departure.
Note: At check-in, all passengers must provide a valid original identification card or passport.