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RECEPTION DESΚ
The Reception Desk personnel is 24 hours a day available for your information and service, always ready to answer any question you may have. At the reception Desk you can be informed about the loyalty program of Superfast Ferries, SeaSmiles dedicated to passengers who travel with us frequently.
 
STAY CONNECTED!
The following communication options are available on-board:
  • Now, you can call and receive calls, send and receive SMS and data during the whole duration of the trip*.

    Please be informed that your GSM provider’s signal is not available during the whole duration of the trip. During that period, maritime roaming is automatically enabled. Maritime roaming uses satellite connectivity. For this reason, the rates are more expensive and are not included in tariff plans in force in Italy or in the EU. If you do not wish to use maritime roaming, you can either disable the roaming option or choose flight mode on your mobile device. If you wish to use the voice service only, just disable the data traffic option. We kindly ask you extend this information to other passengers travelling with you.

  • wireless Internet connection (WI-FI) by using your laptop during the entire trip. Simply purchase your access card at the reception.
  • Coin-operated telephones via satellite.

*This is a special roaming service via satellite for which you will be billed directly by your GSM provider.
 
STORAGE FACILITIES
We offer storage facilities in our refrigerator or deep freezer for special items. Money or valuables may be handed in at the Pursers Office for safekeeping at owners risk.
 
PET ACCOMMODATION
Special cabins for pet accommodation as well as special kennels (on Deck 10) are provided for the maximum comfort of your beloved pet. For health reasons, pets are not allowed in cabins (other than the special assigned ones), bars, restaurants and in all indoor areas of the ship. When walking on the open deck, they are required to wear muzzle and be on a leash, accompanied by a guardian. Owners are required to have with them their pets valid passports and health documents while traveling and to be responsible for their care, safety and hygiene observing all laws and regulations related to the above. There is a special area available for your pet's daily hygiene.
 
LOST AND FOUND SERVICE
Please, report the loss of any personal item to the Reception Desk on-board during the voyage or to the Head Office (Customer Service Dept., tel.: +30 210 8919010,email: This email address is being protected from spambots. You need JavaScript enabled to view it. ) after disembarkation.Moreover, you are kindly requested to turn in at the Reception Desk any items you may find.).
 
CURRENCY
The accepted currency on board is EURO. A Currency Exchange bureau is located at the Reception area for your convenience. Our shops accept all major credit cards. Run out of cash? On board the vessel there is an ATM.
 
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